Contact
Contact:
Please feel free to contact us at any time via e-mail or Facebook live chat. We are always happy to speak with you and will endeavour to reply within 24 hours. Live chat is available at the bottom left of the page.
E: Hello@ShopAplomb.com
Postal: PO Box 420, New Farm, QLD, 4005.
Shipping:
Most of our products are shipped via the Australia Post network. Standard shipping times within Australia are 2-5 business days, but we are experiencing delays due to COVID-19. Express shipping options are available at checkout.
Returns:
We provide full refunds for goods returned in original condition within 30 days of purchase. Masks are non-refundable for hygienic reasons. Please contact us via Facebook live chat or email to organise your return.
Please mail returns to us at:
Postal: PO Box 420, New Farm, QLD, 4005.
Wholesale:
We partner with certain retailers for wholesale quantities/prices on a selection of our products. For all wholesale enquiries please e-mail us directly at Hello@ShopAplomb.com.